NHS leaders across London have come together to show solidarity against rising levels of violence and aggression by patients towards NHS staff and colleagues.

London’s health leaders came together with colleagues from across the city’s NHS at a summit on Monday 21 March to discuss potential reasons for the abuse and share preventative measures, as well as show solidarity in supporting all those affected.

An open letter has also been published, signed by CEOs at every London hospital and ICS (Integrated Care System), thanking the majority of patients who show support to NHS staff but also advising that violence and aggression will not be tolerated.

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Every year, tens of thousands of staff and colleagues working in the NHS in London are confronted with violence and aggression from patients and members of the public simply for going to work.

Now, the abuse is at a dangerous level with many of our once hailed heroes fearing for their safety.

We, leaders of the NHS in London are speaking with one voice to say that aggression and violence towards our staff will not be tolerated.

To our fantastic staff and colleagues working in London’s NHS:

  • We appreciate you
  • We thank you for continuing to care for people when they are at their most vulnerable
  • We encourage you to report all forms of verbal or physical abuse from patients, their families and their friends so that we may support you and so that we may take action.

To our patients, their families and friends please understand: 

  • We will strive to do our best for you and your loved ones
  • People who are most unwell do need to be seen most urgently, but all our patients are important to us and will receive the care needed

While we are thankful for the support shown by so many, to those who show violence and aggression let it be known: Abusing our staff is never ok.