1000065411.jpgNorth Middlesex University Hospital (North Mid) today opens its new discharge lounge, offering a welcoming and relaxed environment for patients as they prepare to return home. 

Located on the ground floor of Pymm’s Building, in the ward formerly known as the Mary Seacole ward, the lounge is equipped with two beds and four chairs, with the flexibility to adjust capacity as needed.

Patients can use the lounge even if their prescriptions, transport or family pick up is still being finalised, provided they are dressed and ready to go home, and meet the clinical criteria to use the discharge lounge. 

The area is designed for comfort and accessibility, with wheelchair-friendly spaces. There are magazines and newspapers, as well as patient Wi-Fi to keep connected. A snack station offers tea and coffee, with hot lunches and meal options available for patients, available upon request.

The lounge will be staffed by two nurses and one healthcare assistant, ensuring that patients receive the necessary support during their stay, and will operate from 8am to 8pm Monday to Friday. 

Upon arrival, patients will be provided with a new information leaflet informing patients about the lounge's services and what they can expect, ensuring a smooth transition from the ward to home. 

The opening of the lounge aligns with the trust’s commitment to improving patient flow and reducing waiting times, and follows the opening of a similar lounge at the Royal Free Hospital following a refurbishment in 2023

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Above: North Mid director of nursing Matthew Hodson and deputy director of nursing Shahida Trayling cut the ribbon. 

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Above: the discharge team at North Mid.