Network Rail and the National Union of Rail, Maritime and Transport Workers (RMT) have announced strikes for Thursday 16, Saturday 18, Thursday 30 March and Saturday 1 April. These may increase the travel time to your appointments.

A strike will also be taking place on the London Underground on Wednesday 15 March and the London Overground and Elizabeth Line are likely to be busier than usual.

To check which transport areas are affected by the strike, head to the TFL national rail strike information page. Plan your journey to our services here.

Please attend your appointment as planned unless you are told otherwise.

If you have a face-to-face appointment, please allow more time for your journey to make sure that you arrive on time. Telephone and video appointments should not be affected.

If you are unable to attend your face-to-face appointment, please contact us to reschedule. You can contact us using the details on your appointment letter or alternatively, you can call us on 0208 887 2000.