We passionately believe in the power of technology to improve care for patients and that has always been the driving force for our Streams app.

We are pleased that the information commissioner supports this approach and has allowed us to continue using the app which is helping us to get the fastest treatment to our most vulnerable patients – potentially saving lives.

We have co-operated fully with the ICO’s investigation which began in May 2016 and it is helpful to receive some guidance on the issue about how patient information can be processed to test new technology. We also welcome the decision of the Department of Health to publish updated guidance for the wider NHS in the near future.

We have signed up to all of the ICO’s undertakings and accept their findings. We have already made good progress to address the areas where they have concerns. For example, we are now doing much more to keep our patients informed about how their data is used. We would like to reassure patients that their information has been in our control at all times and has never been used for anything other than delivering patient care or ensuring their safety.

We look forward to working with the ICO to ensure that other hospitals can benefit from the lessons we have learnt. 

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