To cancel or change an outpatient appointment made by the Royal Free London, you can:

  • use the form below 
  • call our outpatient appointment centre on 020 7443 9757, Monday to Friday, 8am to 5pm (excluding bank holidays). Please note, we're experiencing a high volume of calls and thank you for your patience while you wait. 

If you’d prefer not to wait, you can use the form below. Please note the form cannot be used to change or cancel your appointment for the following services:

Please visit the links above to contact the relevant service or call the number on your appointment letter.

Check your referral status

You can also check your referral status: telephone the outpatient appointment centre: 020 7443 9757.

Book a first appointment

You can book a first hospital or clinic appointment online if you've been referred to a specialist through the NHS e-Referral Service. Learn more about booking a first appointment.

Change or cancel your outpatient appointment

Your details

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Address
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Invalid date
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If I am not available to contact by phone I am happy for you to leave a message on an answer machine
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Invalid date
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Do you want to reschedule your appointment? Required
Cancel appointment to be discharged back to your referring practitioner? Required
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Appointment details

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I am aware that it is the responsibility of the patient or patient representative to cancel or reschedule any scan or radiology appointments with the department directly. Required
I am aware that it is the responsibility of the patient or patient representative to cancel transport if no longer required, or to rearrange accordingly via 0333 240 4909 (across all sites). Required
Privacy policy Required

Our privacy statement explains how we protect any sensitive information you provide us with, and how we use information gathered while providing your healthcare.